Frequently Asked Questions
Is there a free trial?
Yes! Every new account includes 5 free product credits—no credit card required.
Each product credit lets you create complete, ready-to-post listings for one product across every supported marketplace, including Etsy, TikTok Shop, Shopify, and Amazon.
What does one credit include?
One credit covers one product.
For that product, ListSage generates complete, ready-to-post listings for every supported marketplace—including Etsy, TikTok Shop, Shopify, and Amazon—at no additional cost.
Each marketplace receives its own tailored listing with the appropriate title, description, tags, keywords, product attributes, and formatting required for that platform.
You only use one credit per product, regardless of how many marketplaces you generate listings for.
What happens if I run out of credits?
You can purchase additional credits at any time. Your existing products and listings remain saved in your account, and any unused credits never expire.
Do credits expire?
No. Your credits never expire. Use them whenever you're ready, whether that's tomorrow or next year.
Can I update or regenerate my listings?
Yes! Once you've used a credit to create a product, you can update, regenerate, and refine its listings as many times as you'd like—at no additional cost.
Will my products be saved?
Yes. Every product you create is saved to your account, including your product details, uploaded images, generated listings, and refinements, so you can return and update them anytime without starting over.
To help manage storage, uploaded product images may be removed after 24 months of account inactivity. We'll notify you before any inactive account cleanup.